All sales are final. I can only offer International Shipping on original 8"x10" and 9"x12" paintings, I'll throw in a few free stickers on those orders. Post Office runs are made every Thursday morning. So that means if you place an order an order on Thursday night your order will most likely ship out one week from when the order was placed. Please message me if you have any issues receiving your order and I will work with you to resolve any discrepancies. Thanks in advance for your patience and understanding! This is a small operation and I do everything myself. And thank you so much for your patronage!